Frequently Asked Questions

  • Do you offer free estimates?

    Yes, we provide free, no-obligation estimates for all remodeling projects. This includes in-home design consultations to discuss your specific needs and goals.

  • Are you licensed and insured?

    Yes, Second Nature Home Improvement is fully licensed, bonded, and insured for your complete peace of mind and protection.

  • How long have you been in business?

    We have 15 years of hands-on experience in residential remodeling throughout the Saint Albans and Greater Charleston area.

  • Do you serve homes outside Saint Albans?

    Yes, we serve Saint Albans, Charleston, South Charleston, Nitro, Hurricane, and Huntington, WV for all our remodeling services.

  • Can you remove walls for open concepts?

    Yes, we handle wall removals and structural changes as part of our whole-home renovations to create open-concept layouts.

  • Do you install barrier-free showers?

    Yes, we specialize in aging-in-place modifications including barrier-free showers, grab bars, and slip-resistant flooring for safer accessibility.

  • What types of siding do you install?

    We install vinyl, fiber cement, and composite siding as part of our exterior improvement and replacement services.

  • Can you add a second story?

    Yes, we build second-story additions along with bedroom additions, garage conversions, and sunrooms that blend with your existing structure.

  • Do you handle basement moisture issues?

    Yes, we provide moisture control and waterproofing as part of our basement finishing services to ensure a dry, usable space.

  • What's included in whole-home renovations?

    We manage full-scale interior renovations including framing, finishing, flooring, trim, paint upgrades, and structural changes from start to finish.

  • Do you offer free estimates?

    Yes, we provide free, no-obligation estimates for all remodeling projects. We also include free in-home design consultations for kitchen and bathroom remodels.

  • Are you licensed and insured?

    Yes, Second Nature Home Improvement is fully licensed, bonded, and insured for your complete peace of mind and protection.

  • How long have you been in business?

    We have 15 years of hands-on experience in residential remodeling throughout the Saint Albans and Greater Charleston area.

  • Do you work on commercial properties?

    No, we specialize exclusively in residential remodeling projects. We focus solely on homes to provide the best service for homeowners.

  • Can you remove walls for open concepts?

    Yes, we handle wall removals and structural changes to create open-concept layouts as part of our whole-home renovation services.

  • Do you serve homes in Charleston?

    Yes, we serve Saint Albans, Charleston, South Charleston, Huntington, Nitro, and Hurricane, WV throughout the Greater Charleston area.

  • Can you make bathrooms handicap accessible?

    Yes, we specialize in aging-in-place modifications including barrier-free showers, grab bars, widened doorways, and slip-resistant flooring for safer living.

  • Do you install new siding?

    Yes, we provide siding installation and replacement using vinyl, fiber cement, and composite materials as part of our exterior improvement services.

  • Can you finish unfinished basements?

    Yes, we offer full basement finishing services including moisture control, waterproofing, lighting upgrades, and conversion to entertainment areas or home offices.

  • Do you handle small repair jobs?

    Yes, we provide repair and maintenance services including drywall patching, deck repairs, door and window fixes, and siding maintenance.